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Frequently asked questions

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Get in touch with our product experts and clear your doubts.

How devices can connect to the platform?

Kernopy uses HTTPs and MQTTs to connect. The process involves a REST API call to obtain the device configurations and MQTT details. After that the device can use either HTTPs or MQTTs to send telemetry data.

What is the role of the device configuration file?

The device configuration file is a JSON doccument which is like a digital twin. It contains all info related to the device. The platform uses the same to display the data. The configuration file can be configured under the device details page.

Is Kernopy suited for enterprise?

Kernopy is designed and developed with enterprise customers in mind. Kernopy can be deployed either on a shared model, as a dedicated instance or on-prem depending on your business requirements.

Can Kernopy support 3rd party enterprise integrations?

Kernopy natively supports 3rd party integrations in the form of micro-services and plugins. For now, we have the support for Azure, AWS, GCP and salesforce. Any custom business requirements for 3rd party integrations can be addressed and developed.


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